Wealthy Support
Welcome to the support page for Wealthy, your personal finance management app. We’re here to assist you with any questions or issues you may encounter. Below, you’ll find information on how to get help and provide feedback.
If you experience any issues or have questions about the app, you can reach out to us via email:
We strive to respond to all support inquiries within 24-48 hours.
2. Frequently Asked Questions (FAQs)
Q: How do I create a financial account in Wealthy?
A:
- Open the app and navigate to the “Accounts” tab.
- Tap the “+” button to add a new financial account.
- Fill in the required details (e.g., name, type, starting balance) and save.
Q: What happens if I delete my account?
A:
- When you delete your account, all local and cloud-stored data (including financial accounts, transactions, budgets, and categories) will be permanently deleted. This action cannot be undone.
Q: How do I sync my data across devices?
A:
- Ensure that you’re logged into the same account on all devices. Wealthy automatically synchronizes data using Google Firebase, provided you have an active internet connection.
3. Troubleshooting
Common Issues
- Issue: My data is not syncing between devices.
- Solution: Check your internet connection and ensure you’re logged into the same account on all devices.
- Issue: The app crashes or freezes.
- Solution: Ensure you’re using the latest version of the app. If the problem persists, contact us with details about the issue.
4. Privacy and Security
We are committed to protecting your privacy. For details on how we handle your data, please review our Privacy Policy.
Thank you for using Wealthy! We’re here to help you achieve your financial goals.